One plus user privacy storm: "Total pain point" problem is urgently needed

[World Wide Web Reporter Lin Di] previously reported that foreign media reported that "one plus oxygen OS collects private data without the user's knowledge." This incident has caused quite a bit of turmoil in the industry. A few days ago, one plus official admitted this behavior, and promised to stop collecting before the end of October. (Note: OnePlus Technology was established on December 17, 2013 and is the smart phone brand under the Shenzhen Wanpras Technology Co., Ltd. founded by Liu Zuohu, former deputy general manager of OPPO.)

One plus mobile phone again set off the "user privacy" storm

With the popularization of smart phones and the maturity of big data technologies, information security and user privacy issues have received increasing attention. Essentially speaking, it has returned to the contradiction between "user privacy" and "service quality." Can it be effectively reconciled?

One plus "user privacy" incident review

Some foreign media reported that one-plus-one mobile phones will automatically send information such as mobile phone number, IMEI identification code, MAC address, lock screen unlocking time, and open application time to a server, without the user's knowledge. In response to this, in response to a detailed response, its co-founder, Carl Pei, said: "Collecting this data can give you a better understanding of general usage habits, and thus optimize OxygenOS to enhance the user experience. These data are in transit. Is quite safe, and this data will not be shared with third parties to ensure safety."

On October 15th, Canada Mobile issued an official statement admitting that it was a fact that the "Oxygen OS operating system collected private data without the user's knowledge" exposed in previous media reports promised to stop collecting by the end of October.

OnePlus said that oxygen OS smartphones only transmit two types of data: users use behavioral data and device information. This is done to better understand the user's general use behavior and optimize the oxygen OS in order to provide a better user experience. If the user does not want to be collected, you can opt out of the phone's usage collection in the Settings - Advanced - Join User Experience Program option.

In addition, after this exposure, one plus promises to add a reminder in the installation guide of its oxygen OS system by the end of October asking if the user wants to join the company's user experience program. In addition, the company also said that the user's mobile phone number, MAC address, WiFi information, etc. will not be collected again.

Information Security: "Common Point of Pain" for Users and Vendors

In the era of big data, data has become the cornerstone of scientific research, and people in the Internet circle are referring data to the important position of “intelligent fuel”. Undoubtedly, we can enjoy the convenience brought by such intelligent technologies as recommendation algorithms, speech recognition, image recognition, and drone driving; but at the same time, in the process of scientific research, product development, and data disclosure, algorithms need to be collected, Using user data, the data is inevitably exposed in the process. What is more important is the information security issues involving user privacy. Historically, there have been many related cases.

As early as June 2016, Apple announced their "Differential Privacy" technology at the WWDC conference, claiming that data can be used to calculate the behavior patterns of user groups, but it is impossible to obtain data for each individual user. Collecting necessary information while protecting user privacy.

In June of this year, science and technology blogger Ben Thompson wrote in the Wall Street Journal that in order to protect user privacy, Apple will randomly mark SIRI searches while keeping only 6 months of data mark. This is a long-term preservation with Google and Amazon. User data practices differ. Siri's former engineer once said that this approach is equivalent to giving up control of data, which will make it much harder for Apple to improve the use of Siri.

The new problem arises: Is it to provide users with better services at the expense of users' privacy and privacy, or is it to continue to protect user privacy with high intensity regardless of service quality? This problem is not only for Apple's, Internet or technology-related companies, as long as it is related to data, this problem will always exist. This incident of “adding user privacy” once again referred to this issue as a public opinion.

Privacy disclosure: starting from the literal itself to solve the problem "force point"

Put aside professionalism. Obscure technical analysis, we come today from the origin of the problem to find a breakthrough.

What is meant by "privacy" is, as its name implies, its own belonging as an individual. Scientific research shows that as long as it meets the definition of “some attributes of individual users”, it can be considered as privacy. In addition, the so-called "leakage" is, in the popular sense, information that has been disclosed without the owner's consent.

Privacy is the concept of a single user. The disclosure of information of a group of users is not a disclosure of privacy. However, if information can be accurately inferred from the data, it can be used without the user’s consent, and even if it is a disclosure of privacy.

Therefore, from these two perspectives, as long as we grasp these two points, the problem can still find a "force point" to solve the problem. Specifically, the author suggests that a set of rules or systems with enough detailed and reasonable “user information disclosure and maintenance” is very necessary, so that both sides of the incident can clearly define where their rights and interests are. Before the action, there is a bottom. If problems do occur, they will not be arrested. If they are effective, if necessary, the legal effect of the rise is not impossible.

The reason is very simple, but the implementation of the technology, rules, and even legal issues involved also need to participate in the manufacturers, rule makers and users work together to achieve.

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